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Shipping Info

Payment Options
We accept all major credit cards as well as Paypal payments. If you don’t have a credit card or don’t want to use one online, you can pay cash for your purchase with PaidByCash. You will receive a virtual MasterCard code for the amount you have paid cash, which you can enter in our fields for Credit Cards to buy safely and securely. Click here for more info.

Cancellation Policy

We do not cancel orders preship at this time. Our goal is to ship orders as soon as possible so we have set up our system to automatically process your order as fast as possible. For that reason, once an order has been submitted, it cannot be canceled. If an error is made, we need you to accept the package and request a return authorization to return the package (if our return policy allows) for a refund. We are unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please be sure that you want to make the purchase before submitting the order.

Freight & Shipping Charge Policy
All items sold by have a set shipping charge based on items weight. Most items ordered from are shipped via UPS. Extra heavy items such as furniture will be shipped via courier, or Truck Freight and may take some extra time to arrive. Please allow at least 1-2 weeks for all furniture items to ship. If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments. Many of our items have FREE SHIPPING, but this policy applies only to items marked as free shipping, and being shipped to the continental United States.

Return Policy
Our return policy is one of the most highly rated today. has a money back guaranty on products returned within 30 days. Beyond 30 days a restocking fee may be applied. If the package is refused or returned without our issueing of an RA or without the RA # on it, a restocking fee will be applied. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured.
If the items is damaged or DOA an exchange will be made or credit issued. Original shipping charges will not be refunded.

Please Note:
1) For all Furniture items we will replace any parts that are damaged but the item may not returned if there is buyer’s remorse.

2) There are no returns on Sports related autographed Memorabilia and Collectables.

3) We will not accept returns on any Shavers, Personal Care items, or Intimate products that have been used.

4) We will not accept returns on any Software, Video Games, or Laptop/PC's.

5) We will not accept returns on any Costumes purchased from Aug. 1 until Oct 30. - after October 30.

Delivery and Damaged Shipments
1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to issue an RMA.
2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery.
3) If you find concealed damage, save the carton and packaging material. Call our customer service department immediately at (888)657-8436.

General inquiries via email: